REPAIR SERVICES 

Service, direct from the team that designed it.

Between Phoenix NMR and our partner Revolution NMR, our team includes nearly every individual from the probe design team that developed and supported almost every Varian and Agilent SSNMR product created in the past 18 years. This places us in a uniquely knowledgeable position to repair or support your probe if it came from either Chemagnetics, Varian or Agilent. Specifically, we will repair any Varian SSNMR probe with a serial number of 7xxx, or any SSNMR probe produced by Agilent Technologies. This tight focus on solid state NMR is by choice, as it allows us to minimize our overhead, maximize our responsiveness to your needs, and guarantee you the best possible experience in getting your SSNMR research program back on track. The end result? You get back to collecting your data faster.

We will consider the repair of any related accessory or even probes not listed here. Please give us a call and ask, and if we cannot provide the service, we may be able to help you find someone who can.

CLICK HERE TO BEGIN THE REPAIR PROCESS

 

Questions??

CLICK HERE TO EMAIL OUR SERVICE MANAGER

PROBES AND ACCESSORIES WE SERVICE

Virtually all Varian/Agilent 400-900MHz Wide- and Narrow-bore probes, including but not limited to the following:

  • Wide-bore HX and HXY T3 probes
  • Narrow-bore HX and HXY T3 Probes
  • Wide-bore HFXY probes
  • Narrow-bore HFXY probes
  • BioMAS Probes
  • Wide-bore VT stacks
  • Narrow-bore VT stacks
  • Low Gamma box
  • VT Accessories (cables, FTS adapters, Long hold dewars, etc.)

 

CUSTOMER TESTIMONIAL

“I have worked with the PhoenixNMR team for many years, since they were a SSNMR probe group in Varian and Agilent. We have purchased a variety of MAS NMR probes designed and produced by the team. I have been and remain invariably impressed with their probe products and service. The quality of probe repair and service and the turnaround time have met our most demanding expectations. I also would like to comment on the professionalism and outstanding interactions we have over the years with everyone on the team. My experience has been and remains the most positive and rewarding on all levels, and we look forward to the continued interactions with PhoenixNMR.”

 

Tatyana Polenova, Professor, University of Delaware

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